Skip to main content
Solved

Failed Credit Purchase: Will Censys Automatically Retry the Payment?

  • August 18, 2026
  • 2 replies
  • 19 views

Will a failed credit purchase be automatically retried when my card has sufficient funds?

Hi,

I purchased 10,000 Censys Credits for $1,900, and the purchase was successful.

Later, I tried to purchase another 10,000 Credits for $1,900. However, at that moment, my Visa card did not have enough available credit to complete the payment.

After I submitted the second payment:

  • No additional Credits were added to my account.

  • I did not see a successful or failed payment message.

  • My Censys account still shows only the original $1,900 order; there is no second order.

  • My Visa bank app also shows only the original $1,900 transaction. There is no second pending transaction or authorization.

  • However, my Credit Balance changed from 10,000 / 10,000 to 10,000 / 20,000.

My question is:

Was the second payment attempt automatically cancelled/declined, or is there still a pending payment request on the Censys side?

More importantly, if I later restore enough available credit on my Visa card, could Censys automatically retry the failed $1,900 payment and charge my card without me placing a new order?

I have not enabled Auto-Replenish (if relevant).

I would appreciate it if someone from Censys could clarify how failed card payments are handled and whether they are automatically retried after the card becomes available again.

Thank you!

Best answer by MattK_Censys

Hey ​@zuowang, to answer your questions:

Will a failed credit purchase be automatically retried when my card has sufficient funds?

  • No.

Was the second payment attempt automatically cancelled/declined, or is there still a pending payment request on the Censys side?

  • It was declined. There is no pending payment. 

if I later restore enough available credit on my Visa card, could Censys automatically retry the failed $1,900 payment and charge my card without me placing a new order?

  • No, Censys will not automatically retry the failed payment.

You can ignore the 20,000 credit denominator; that is just an artifact of the failed purchase.

2 replies

MattK_Censys
Forum|alt.badge.img+2
  • Censys Community Manager
  • Answer
  • August 18, 2026

Hey ​@zuowang, to answer your questions:

Will a failed credit purchase be automatically retried when my card has sufficient funds?

  • No.

Was the second payment attempt automatically cancelled/declined, or is there still a pending payment request on the Censys side?

  • It was declined. There is no pending payment. 

if I later restore enough available credit on my Visa card, could Censys automatically retry the failed $1,900 payment and charge my card without me placing a new order?

  • No, Censys will not automatically retry the failed payment.

You can ignore the 20,000 credit denominator; that is just an artifact of the failed purchase.


  • Author
  • New Participant
  • August 19, 2026

Thank you for clarifying that the failed payment won't be retried and there's no pending request—I'll manually place a new order if needed.