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Hello, Im unable to buy credit. I fill up the form with all the info, submit it, the page refreshes but nothing else happens.I’ve tried with : different web browsers different credit cards even different OS !!Please help !! I NEED CREDITS!!

I just made an purchase in censys platform for upgrading my account to starter, the transaction has complete and money has been taken from my credit card but i didn't get any notification or upgradeIf anyone know how to contact support give me an alternative.

Hey ​@MattK_Censys, I believe there may be an issue with how Personal Access Tokens (PATs) are associated with Organization accounts.Environment I have been granted 60,000 credits through an Organization plan. I can successfully switch between my Free workspace and the Organization workspace in the Censys web UI. IssueWhen I create a Personal Access Token (PAT) while using the Organization workspace, the token appears to be associated with my Free account instead of the Organization account.As a result: API requests appear to use the Free-tier credit allocation (100 credits). Organization-level credits (60,000 credits) are not available through the PAT. Features that require Organization-level access cannot be used via the generated token. Steps to Reproduce Switch to the Organization workspace in the Censys web UI. Navigate to the Personal Access Token creation page. Create a new PAT. Use the PAT for API requests. Observe that usage appears to be tied to the Free-tier cr

I just started using Censys Search and want to export search results which I understand requires using the Censys CLI. So I’ve installed https://github.com/censys/censys-python and created a PAT at https://accounts.censys.io/settings/personal-access-tokens?org=xxx-xxxxxx but when attempting to authenticate I get a “failed to authenticate” error. Your documentation at https://docs.censys.com/reference/get-started is unclear in what the "Censys API ID” is, it sounds like it’s the Organization ID, which I tried to use. I’ve also tried the token name, and my email address. None seem to work. Here is the output: ❯ censys configCensys API ID: xxx-xxxxxxCensys API Secret: censys_9xxxxxxx7R_JbsxxxxxxxxxxxGSDo you want color output? [y/n]: yFailed to authenticate So I’m asking for clarity on what the Censys API ID is supposed to be. And if it is the Org ID, than any other ideas on why it’s failing to authenticate? I already checked RBAC and my user does have “API Access” enabled.

Hi all,While working with Censys for some light tracking (exposed services + state changes over time), I started running into a recurring issue: it’s easy to detect changes, but harder to clearly show how they evolved. Instead of static snapshots or side-by-side comparisons, I’ve been experimenting with building a kind of timeline reconstruction of findings:capturing query results at different intervals sequencing them in chronological order highlighting when a service appears/disappears or changes stateI’ve been stitching these snapshots into short timeline-style clips using capcut. Not for presentation, but more as a way to visually scrub through changes over time, almost like replaying the exposure history. It actually made a few patterns easier to notice (especially short-lived exposures that are easy to miss in static data).Now I’m wondering:Is there a more “native” way within Censys (or related tooling) to visualize temporal changes like this? Do people typically rely on external

Hello,I am currently working with the get-files endpoint to fetch the list of files for a snapshot from the universal-internet-dataset-v2-ipv4 dataset, and I would like to clarify how to verify dataset completeness.For context, although I’m posting this from a personal account, I’m using API credentials associated with an organization headed by my research group supervisor, who has research access to data granted to his account.While retrieving the files for the snapshot universal-internet-dataset-v2-ipv4_20260317, I observed the following: Pagination proceeded normally up to page 100 Each page returned exactly 100 file entries In total, I obtained 10,000 files (indexed 0–9999) with no gaps On page 100, the response did not include a nextPage token Repeating the requests yields consistent results (same files), although the page tokens themselves change between runs I performed the following validation steps: Verified file size consistency against the expected size (sizeBytes) p

I recently got research access for the censys platform. I was wondering if that included BigQuery for the universal ipv4 dataset. If not, how would I go about getting it?

Hello,I have a few questions about the behavior of the certificate Timeline view. I would appreciate your clarification on the following points.As an example, while reviewing the Timeline for a particular certificate, I noticed some behaviors that I would like to confirm.Meaning of the "Results" count in the Timeline When checking the Timeline for the certificate, the UI shows Results: 178 (see attached screenshot). I would like to confirm what this number represents. Does this number indicate the total number of host observations (each timeline bar/event) rather than the number of unique hosts that used the certificate?   Timeline filters do not seem to be applied correctly When applying Port and Protocol filters in the Timeline, the results appear to include entries that do not match the selected filters. Port filter example: When filtering by Port 443, entries with other ports (e.g., 8080) still appear in the results (see attached screenshot). Could you please confirm this behavior

I tried to pay to activate my account on your platform, but my purchase card was not accepted.

I’m trying to leverage the API to fetch all matches without duplicates but I can't seem to identify which documentation covers the pagination. I know responses include next_page_token and previous_page_token but is there any official documentation on how these work?Does the last page have a next_page_token looping to the first page, requiring us to perform loop detection? Are these tokens/pages to be consumed immediately or can we consume these several minutes/hours apart? For example, if Censys gets new hits while we are processing the pages, are new results appended, ignored, or do they get inserted and potentially cause duplicates by shifting the pagination?I was unable to find pagination examples in the Go SDK which would have implied the correct usage, nor could I find other community topics explaining next_page_token beyond mentioning their existence.I would appreciate any insights or references to the docs,Thanks! 

What scanning strategy does Censys use to provide coverage over the IPv6 address space?

Hello Support Team,I would like to confirm that if Censys Platform API has any rate limits, like 200 requests per minute, because I have got 429 errors when I tried to get hundreds of host information on my scripts.I know there is the Rate Limits about concurrent actions, but how about the number of requests in a minute?Thanks,

I have authority to pay for censys as long as it accommodates our needs. This is _exceptionally_ difficult due to the credit consumption. Get a query wrong or slightly incorrect, more credits. I don’t know about y’all but iterating when developing is EXECEPTIONALLY COMMON. This causes me to blast through all the credits (and budget) I have before I’m able to actually figure out if this is going to work.How can censys accommodate me and my goals??? Will it? Like, I’d be happy to use a “one year old” database (ie: not representative of live data) or be limited to “only” 10 results per request or literally anything along these lines.Can you, will you help me pay for censys? I just need to figure out how much it’ll end up costing me to figure out if I can even afford it.

Hello community,When you search for a host in the Censys WEB UI and open its details page, there is a RAW DATA tab that shows the host's data in JSON format, like this image:I would like to retrieve that exact JSON data via the Censys Platform API.I tried using the search query endpoint(https://docs.censys.com/reference/v3-globaldata-search-query) with the following query:host.ip="<IP Address>" OR web.hostname="<IP Address>"However the API response was different from what appears in the RAW DATA in the WEB UI.Should I use a different endpoint? Or is my query incorrect?Could someone advise on how to retrieve an API response that matches the RAW DATA shown in the WEB UI?Thanks for your help.

Hello,While analyzing some hosts in the Censys Platform (Web GUI), we found that the Services section sometimes shows “HTTP [many] / TCP” instead of a specific port number.The detailed view mentions that:“This host has multiple services detected on various TCP ports. Displayed as ‘HTTP [many] / TCP’ to indicate a combination of identified and sampled services.”We can identify the representative port using:"host.services.representative_info.sampled_port"Is there a way to retrieve a list of all TCP ports on which HTTP services were detected, other than the representative sampled port?Thanks in advance!

Hello, This is Takeshi.Does the Censys Platform API provide a way to retrieve credit usage data? If so, which endpoint should be used?

Hello, I’m currently on a Censys Solo plan and use ~250 of my 500 allowed queries monthly. I’m trying to figure out how my current usage would translate to the new Credits system on the platform. My understanding is that with the Solo plan, the queries are deducted from the quota for the initial query and for each “pagination” if a query returns multiple pages. So I can assume that my monthly usage is equivalent to ~250 pages of results. With the new Credits system, it seems to be the same, except that the cost is 5 credits/query (or 5 credits / page). This means that 250 legacy queries == 1250 credits. I must be missing something here since the new credits system seems to be a lot more expensive. Could you please clarify what would be the equivalent of that 500 queries quota with the new credits system? Thank you

Hello,Just to be sure, was there any scheduled maintenance or temporary connectivity issue related to the Censys Search API between 15:00 and 16:00 UTC on November 1st?The reason I ask is that we encountered a “Connection aborted” error when attempting API requests during that time window.Thank you in advance for your support.

Hello,Since the transition to the Censys Platform, it appears that multiple HTTP URIs can now be returned for a single IP and port.However, the API response alone doesn’t seem to indicate which HTTP URI actually matched the query condition.Although the "matched_services" field includes the port number that matched the query, it’s unclear which specific URI within that port satisfied the query.Here’s an example for reference:I’m using the following API endpoint and query with the Censys Platform API: API endpoint: https://api.platform.censys.io/v3/global/search/query Query: host.services.endpoints.http.body:"xxx" (using a specific keyword in practice) In the API response, the "matched_services" field shows the port number that matched the query.However, within the port listed in "matched_services", multiple HTTP URIs (for example: "/", "/login", "/robots.txt", etc.) can appear, and it seems that the API response does not indicate which specific HTTP URI actually matched the query cond

Is there any way to include the API into subfinder ? i tried everything, but it seems you can no longer do it.I would appreciate any help, since i bought a subscription only to use the API keys with subfinder.Otherwise, i have absolutely no use now .

I have read all the documentation but nothing is clear, how do I and what is the right thing to use for the request, one page says need API ID and Secret, another page says Token and Organization ID, I need to submit a request to Censys Search and I have 500 credits, but how do I do submit the request?

According to:https://docs.censys.com/docs/censys-credits#censys-credits-for-free-and-starter-users“Every Free and Starter user receives 100 credits per month for free. Unused credits expire at the end of each month. Free accounts provide access to basic protocols and services for search and exploration.” I’ve never received any credits, and have thusly been unable to evaluate the service, is there something wrong with my account or is the documentation incorrect?

Dear Users,I would like to use the free version of censys, but it seems that I have run out of credits.I just checked the last credits usage and it should be ok since I didn’t use censys for several months (I used censys only one time in May).Is there a way to continue to use censys in free mode?Thank you, 

Credit Management says that my credits have run out, but it says that I have only used 35 credits out of the 100 that are provided free of charge per month. It says 0/0 Available.

Hope all is well,Team Censys This is Reyben, thank you for granting the research access, big fan of Censys will be promoting your platform now that you guys have the map :). This will do wonders for CR-ISAC. I’m not sure if it was my personal email or the my SANS .edu email that was granted research access. Also not sure if my SANS .edu email is still active and if that was a factor to the issue. Does the research access take a few days to activate, my dashboard still indicate I have ran out of credits for both personal and .edu account.  Trying to dial down infected SLTT - State, Local, tribal entities infected with CVE-20205-53770/1 via Sharepoint implant  Thanks again!Reyben