I am having trouble topping up my credits, I kept getting the error message "Verify your account information and payment method, then try again.". Can I get your team's help on this urgently?
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Hi TI C, we just adjusted something on our end - can you try running your transaction again?
Hi MattK, I am able to make payment now, thank you so much! Just to double check, my mastercard worked but my AMEX card is still failing, is AMEX card not allowed?
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